WARNING: Vaping products contain nicotine, a highly addictive chemical. - Health Canada

Shipping & Delivery Policy

Fast, Reliable Shipping Across Canada

Free Shipping

Enjoy FREE shipping on all orders over $100 (before tax) anywhere in Canada. For orders under $100, a flat-rate shipping fee will be calculated at checkout.

Shipping Carriers

We ship through trusted Canadian carriers to ensure your order arrives safely and on time:

UPS
Canada Post

Standard Delivery

For most locations across Canada, orders are typically delivered within 3–7 business days after being shipped. You will receive a tracking number via email once your order has been dispatched.

Toronto Same-Day Delivery

Great news for our Toronto customers\! We offer same-day delivery to most areas within the Greater Toronto Area.

Order by 4:00 PM — your order will be delivered the same evening between 7:00 PM and 11:00 PM.
Orders placed after 4:00 PM will be delivered the following evening.

Same-day delivery is available for select Toronto postal codes. If your area is not eligible, your order will be shipped via standard delivery.

Order Processing

All orders are processed within 1 business day. Orders placed on weekends or holidays will be processed on the next business day.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier’s website.

Questions?

If you have any questions about shipping or your order status, please don’t hesitate to contact our support team. We’re happy to help\!

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AI shopping guide

Search products, read available variants, then prepare a cart when the user asks to buy. The user reviews the cart and completes payment.

Product search & cart instructions API reference & examples Brand stories & buying guides

How an Agent can search and prepare a cart

Search this site's JSON catalog: GET /api/agent/products?q={keyword}&country=ca&locale=en-CA&limit=5
Replace keyword with a URL-encoded search term (2-100 characters), and use the user's country and an enabled locale.
Follow a result's detail_api_url to read its variants. Select the user's desired variant_id with purchasable=true. If reading a product page, use its Markdown alternate or the JSON detail route /api/agent/products/{handle}?country=ca&locale=en-CA.
Prepare the selected items: POST /api/agent/checkout-sessions. No authentication is required. Send Content-Type: application/json and a unique Idempotency-Key (8-128 characters); reuse the same key and body only when retrying an identical request.
```
{"country":"ca","locale":"en-CA","items":[{"variant_id":"variant_REPLACE_WITH_USER_SELECTED_VARIANT","quantity":1}]}
```
Replace the variant placeholder and country/locale before sending. Up to 10 distinct variants, quantity 1-5 each. Prices and availability are checked again by the server.
If the response is checkout_result_unknown, ask the user to verify the outcome before trying again. Do not automatically use a new key. For temporary failures, retry the same key and body.
Return the successful response's checkout_url to the user. The link expires after 15 minutes. The user opens it, reviews and confirms the cart, then completes checkout. Agents must not submit orders, initialize payment, or send payment credentials. Reading or indexing pages alone should not create carts.